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Cleaning the washing machine

How can I clean the drain pump in my washing machine?

Before cleaning the drain pump in your washing machine it’s important to ensure that the power has been disconnected. Open the service flap on the machine and let the water run off from the tube. You can now unscrew the pump cover. Place a towel underneath it in case any remaining water runs out. Carefully check for foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in the pump. In this case, contact the customer service department on 01450 2655. Watch our video with instructions and tips on how to clean the filter in your Bosch washing machine.

Watch our video on how to clean the drain pump in your Bosch washing machine.

To the video

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Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

Instruction manuals

If you need any help and support that is specific to your Bosch appliance model, your instruction manual is the best place to find this information.

Spare parts and accessories

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.