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Cleaning the washing machine

How can I clean the drain pump in my washing machine?

Before cleaning the drain pump in your washing machine it’s important to ensure that the power has been disconnected. Open the service flap on the machine and let the water run off from the tube. You can now unscrew the pump cover. Place a towel underneath it in case any remaining water runs out. Carefully check for foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in the pump. In this case, contact the customer service department on 01450 2655. Watch our video with instructions and tips on how to clean the filter in your Bosch washing machine.

Watch our video on how to clean the drain pump in your Bosch washing machine.

To the video

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.