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  • Bosch corporate

Frequently asked questions.

Repair faults quickly and easily yourself.

If your Bosch home appliance should develop a fault, we can help you here. We'll support you in putting the problem right in a few steps. Quickly and simply. If that doesn't work, our Customer Service is on hand for you. Start your diagnosis now.

Option 1:
Product selection

Select the category and family for your appliance.

To the tips

Option 2:
With the E-NR number

Enter the number (E-NR) or VIB of your appliance.

To the tips

Bosch Helpdesk

Faulty appliance? Is something not working as it should do? You'll find support for your own repairs, tips or, if the worst happens, a way of arranging a repair here.

  • Diagnosis
  • Help
  • Contact


If your appliance is no longer running as it should do, we can help here. It's highly likely that we already have a solution at hand for your problem. Choose your topic and our online help facility will offer you tips for dealing with it.

Help tips

This is where you can find out what the problem with your Bosch appliance is and practical tips for solving it yourself.

Problem Category:

Would you like more tips? We're happy to provide more help!

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Book a time for your repair directly online.

Book a time for your repair directly online.

You can book a repair appointment with a Bosch engineer near you directly online.

Book an appointment
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Cleaning and care

Cleaning and care

Bosch has a range of tested and approved cleaning products which help you keep your appliance looking good and performing at its best.

Discover our products
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Instruction Manuals

Instruction Manuals

Your instruction manual contains the information you need to operate and maintain your appliance. If you have lost your printed manual, you can download a pdf version from our website.

Download manual
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Repairs from Bosch engineers

Repairs from Bosch engineers

Bosch engineers are here to provide expert repairs for your appliance – both inside and outside of warranty. Find out more about our repair service and what we need to know before you contact us.

More about our repair service

Cleaning and care

Find out more about our tested and approved range of products.

Discover more

Register your appliance

Register your appliance so we can contact with any important updates.

Register now

Frequently asked questions

Find answers to the most common queries.

Browse FAQs

Instruction manuals

You can download a pdf version of your instruction manual.

Download now

My Account

Create an account to register appliances and buy from our store.
Register now

Repairs from Bosch

Bosch engineers provide expert repairs for your appliance

Find out more

Online store

Buy accessories, cleaning products and spare parts
Browse products

Dealer Locator

Find the nearest Bosch home appliance dealers
Find dealer
Online Survey