24/7 service, just for you.
For a perfect everyday life you need perfect solutions – especially if something goes wrong with your home appliances. To make sure that everything runs smoothly again, the Home Connect Hotline will put you in touch with one of our customer support representatives. They can remotely check the home appliances with you.* If they need to visit your home, they will have the necessary spare parts with them so that everything is as convenient for you as it can be..
This feature is not yet available in all appliances and depends on the series. Remote Diagnostics is not yet available for washers and dryers (Status: 2015).