Washing machine door is not opening or closing
On occasion, you may find that your Bosch washing machine door will not open or close. Below, we have listed the most common reasons for your machine door being jammed along with quick fix solutions which will allow you to return your washing machine back to normal functionality.The child lock has been activated
If the washing machine door is not opening, this may be caused by the child lock which you will need to deactivate.
For more information on how to do this, click the link below.
Clothes caught between the door and the housing
A problem with the door both opening and closing properly can be caused by clothes, especially smaller garments such as socks. These can get jammed between the door and the washing machine housing. Ensure that there are no clothes caught between the door and the housing before starting a programme.
The washing machine drum is overloaded
An overloaded washing machine drum can also prevent the door from being closed properly. You may need to take some clothes out of the drum prior to starting a programme.
For more information on how to fill your washing machine correctly, click the link below.
There is a fault with the door lock
If the causes outlined above have been checked and they are not responsible for the door not opening or closing, this could indicate a problem with the door lock where it is not engaging the door latch, meaning that you won't be able to start a programme. This is not a fault that you can repair yourself and will require a repair by a trained and qualified Bosch engineer.