Bosch appliances are invented for life and manufactured to the highest standard with quality and longevity in mind, but if you find that your Bosch appliance is in need of a repair, our repair service is available to help get your Bosch appliance back up and running.
Our trained and qualified engineers and selected service partners will repair large Bosch appliances at your home, and small Bosch appliances in our workshop, and they are based locally around the country ready to help.
Some Bosch appliance problems can be fixed without the need for an engineer, and our get support section will help you to solve a variety of common problems that might occur with your Bosch appliance.
Large appliance repairs
To book a repair for a Bosch washing machine, tumble dryer, washer dryer, dishwasher, fridge freezer, oven, hob, cooker hood, warming drawer or coffee machine, please call our contact centre or you can book online.
Small appliance repairs
To book a repair for a Bosch kettle, toaster, TASSIMO coffee machine, kitchen machine, food processor, iron, vacuum cleaner or MultiCooker, please call our contact centre.
Help and support
Some Bosch appliance problems can be fixed without the need for an engineer. Visit our get support section to find answers to common questions and problems for your Bosch appliance.
Frequently asked questions
Below we have provided answers to the most frequently asked questions about the Bosch repair service, but if you cannot find the answer you are looking for, please call our contact centre.
If your Bosch appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warraty, your repair will be free of charge subject to our warranty terms and conditions.
If your Bosch appliance is not under the two year manufacturer's warranty or the Bosch Extended Warranty, an engineer visit is chargeable at a flat fee of €95 plus the cost of any replacement spare parts required to repair the appliance. This fee is inclusive of call out and labour. The same call out and labour fee applies no matter how long the repair takes. A one year warranty will be applied to the engineer's labour and any parts that are fitted. If no fault is found, the parts are not available, or the Bosch appliance is not repairable, the repair will still be chargeable. Please read our repair terms and conditions for more information.
In some areas we have approved service partners who carry out repairs on our behalf. For these repairs you are entering into a contract directly with the service partner and other pricing structures and charges may apply. Your service partner will be able to advise you on their own prices.
If your Bosch appliance is covered by an insurance plan or policy, such as Domestic & General, please call our contact centre and an advisor will book a repair for your Bosch appliance. Do not book your repair online as you may be charged for the cost of your repair instead of your insurer. Please have your Bosch appliance's model number (E-Nr), FD number and purchase date ready prior to calling Bosch.
Repairs are carried out by our own locally based engineers around the country who are employed and trained by Bosch, which gives them unrivalled knowledge and expertise with our Bosch appliances. In some areas we have approved service partners who carry out repairs on our behalf.
Our engineers can repair large Bosch appliances such as washing machines, tumble dryers, washer dryers, dishwashers, fridges, freezers, wine coolers, ovens, hobs, cooker hoods, warming drawers and integrated coffee machines.
Small Bosch appliance, such as kettles, toasters, TASSIMO coffee machines, kitchen machines, food processors, blenders, mixers, irons, vacuum cleaners and MultiCookers, are repaired in our workshop. If you need a repair on a small Bosch appliance, please call our contact centre.
Repair payments are made to the engineer on the day of your repair by card. We never take payment from private individuals before a repair visit.
Our engineers can repair your Bosch appliances on weekdays, but some weekend appointments are available.
Our engineers will only replace any faulty parts with original replacements parts from our German warehouse, and we store parts for up to ten years after producing an appliance.
Below you can find links to our warranty terms and conditions for repairs inside of the two year manufacturer's warranty, and our repair terms and conditions for repairs outside of the two year manufacturer's warranty. If you have a Bosch Extended Warranty, please click on the final link.