Question 1

Do I need a repair or can I just fix it myself?

Accepted Answer

There are some minor issues that you can solve yourself. Verify that you don't need expert assistance by checking our troubleshooting and support  articles.

Question 2

Should I repair my old small domestic appliance or get a new one?

Accepted Answer

It depends on the age and the condition of your appliance.  Our customer service is happy to advice on whether a service repair is right for you. In most cases, a repair is recommended as it is often more cost-effective. However, this is always up to you.If a repair isn't possible or not recommended, you will get some alternative options.

Question 3

What parts are used for the repair?

Accepted Answer

Our professionals only use original spare parts. In order to identify the optimal solution for your appliance repair, we conduct a thorough individual analysis.

Question 4

How much will the repair cost?

Accepted Answer

If your small domestic appliance is within the manufacturer's warranty, your repair including the spare part needed will be FREE of charge, subject to our warranty terms and conditions. However, if the appliance is not covered by the warranty, some costs may apply. In this case, our customer service will offer you the best possible value for money.

Question 5

What's covered by Bosch  manufacturer's warranty?

Accepted Answer

You can find detailed information about the Bosch manufacturer warranty terms and conditions in the documentation provided with your appliance.Or consult the currently valid Bosch manufacturer warranty terms and conditions.

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