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Coffee machine problems

Coffee machine problems. Now what?

Are you having problems with your coffee machine? Perhaps the heater on your coffee machine isn’t working or something went wrong during descaling. There’s good news. Within the 2 year warranty period from the date of purchase, we can repair your appliance free of charge subject to our terms and conditions. Outside the warranty period, we will provide a quote in advance of carrying out any repair.

If you would like to arrange a repair on your Bosch coffee machine, please call our customer service department on 01450 2655.

To repair service

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.