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If your washing machine drum is loose, there is, unfortunately, nothing you can do yourself. We recommend you arrange an engineer visit on 01450 2655.
To repair service
Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.
Online help, support and advice for many common problems and questions can be found within our appliance assistant.
If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.
Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.